Legal Information and Policies

Effective Date: 28 June 2024

Introduction

Keybridge Capital, LLC (“Keybridge,” “we,” “us,” or “our”) is committed to providing transparency regarding our practices and policies. This document outlines our privacy policy, terms and conditions, conflict of interest policy, modern slavery statement, notices to investors, professional clients policy, customer identification program, and complaints policy.

Registered Office Address:

Keybridge Capital, LLC
131 Continental Dr, Suite 305
Newark, DE 19713
New Castle County

Privacy Policy

Keybridge Capital, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website keybridgecapitalgroup.com.

Information Collection: We may collect personal data including, but not limited to, your name, email address, phone number, and any other information you voluntarily provide.

Use of Information: The information we collect is used to:

Provide and manage services.
Respond to your inquiries.
Improve our website and services.
Comply with legal obligations.

Disclosure of Information: We may share your information with third parties only as described in this Privacy Policy:

With service providers performing services on our behalf.
To comply with legal obligations.
To protect and defend our rights or property.

Security: We implement a variety of security measures to maintain the safety of your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

User Rights: You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at compliance@keybridgecapitalgroup.com.

Changes to This Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Terms and Conditions

These Terms and Conditions ("Terms") apply to the use of the website keybridgecapitalgroup.com operated by Keybridge Capital, LLC. By accessing or using our website, you agree to be bound by these Terms.

Acceptance of Terms: By using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.

Modification of Terms: Keybridge reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website signifies your acceptance of the revised Terms.

Use of the Service: You agree to use our website for lawful purposes only. You are prohibited from using our website to:

Violate any applicable law or regulation.
Infringe on the rights of any third party.
Distribute harmful or malicious software.

Account Information: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Intellectual Property: All content on this website, including text, graphics, logos, and images, is the property of Keybridge and is protected by copyright and trademark laws. You may not use any content without our prior written permission.

Limitation of Liability: Keybridge is not liable for any indirect, incidental, or consequential damages arising out of your use of the website.

Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Delaware.

Conflict of Interest Policy

Keybridge Capital, LLC may receive compensation for services based on capital commitments to client funds, creating potential conflicts of interest. We are committed to managing these conflicts to ensure fair treatment of all parties.

Notice to Investors

Keybridge Capital, LLC relies on certain exemptions to operate in various jurisdictions. For detailed information, including the address of our head office and the appointed service agents, please contact us at compliance@keybridgecapitalgroup.com.

Professional Clients

This website is intended exclusively for professional clients as defined under relevant regulations. It is not intended for retail clients.

Customer Identification Program

As a regulated financial services provider, Keybridge is required to verify the identities of clients. We may request information to assist in this process.

Complaints Policy

Keybridge takes complaints seriously and handles them diligently. We allow complaints to be made by any reasonable means and free of charge. This may include by letter, fax, email, telephone, or in person. Upon receiving a complaint, we will provide prompt written acknowledgement that the complaint has been received and that we are dealing with such complaint. We investigate all complaints competently, diligently, and impartially. We will assess the specific circumstances surrounding a complaint by reviewing all appropriate records and speaking to the individuals involved. In the event we identify any recurring or systemic problems, we will take appropriate and proportionate measures to ensure that affected customers are given appropriate redress or a proper opportunity to obtain it. We keep complainants informed of the progress of the measures we are taking to resolve their complaint and aim to communicate clearly, in plain language. After full consideration, we will write to the complainant providing an assessment of the complaint and informing them whether we are upholding or rejecting it, and where appropriate, making an offer of redress or remedial action. We keep a record of all complaints received and the measures taken for their resolution. For more information, please contact us at compliance@keybridgecapitalgroup.com.